You can add the image to your template by clicking on it after uploading or dragging it from the library.
Click on TICKETS in the left main menu.
A sub button TEMPLATES will appear under that button click on it now
Select the template you want to edit and click on OPEN
Click on the + icon in the top right corner of the editor menu
Then click on the FIGURE upload icon and choose an image from your files
Then click on the PICTURE icon in the editor menu at the top and drag your picture into the template
Then click on the orange SAVE button at the top right to save your changes