Do you want visitors to receive a ticket in your own house style? You can do this by creating your own ticket templates. You can design a ticket according to your own wishes and taste with our unique editor. In this article, you will find everything you need to know about using templates.
What is a template and how do the tickets look like?
A template determines the design of a ticket that the visitor receives after completing the order. By default, the tickets are sent with an Eventgoose template containing a unique QR code, name of the customer, name of the event, validity date and the location of the event.
To check your ticket template, you can download a preview. Here's how to do so: Previewing Your Ticket Template.
Creating your own templates
With the template editor, you can design a ticket the way you want it. The only requirement is a QR code, for the rest you decide the design of your ticket. You can add images, change the text and show other information.
Tip: most organizations upload their own background image and then put the desired information and text in the right place with the editor.
Sending tickets with your own template
If you want to send tickets with your own template, you can select it in the settings of your ticket. This can be done after your own design has been saved in the system.
You can specify per ticket which template the system uses, for example, you can give a regular ticket a different design than a VIP ticket. The system needs at least one mobile template to be able to send a ticket.
Tip: do you want to know how your template looks to visitors? Send yourself a ticket as a test via the guest list function.
The formats of your template
You can create two sizes of templates, namely mobile and A4.
Mobile size: 360x640 px
A4 size: 595x842 px
Text and information on your ticket
You can add several text fields to your template to display information about the visitor or the event. You do this by adding ticket values. What is shown on the place of the ticket value is variable. This can be the name that the visitor enters during the order. Or for example the validity date of the ticket but also the location of your event.
You can also add a text field that is the same on every ticket. Here you can add your own message such as the minimum age.
Ticket values
The text in the ticket value is retrieved from the information of the visitor or settings in the system.
Name Costumer | The name the visitor provides when ordering |
Email Costumer | The email address the visitor provides when ordering |
Customer phone number | The phone number the visitor provides when placing an order |
Validity date | The date the ticket is valid. Read more about ticket validity |
Ticket name | The name of the ticket as you have set it up in the system |
Ticket code | The QR code written out in numbers. For example, to use as a unique access code for a live stream. |
Name of event | The name of the event as you have set it in the system |
Timeslot | The time slot the visitor selected when ordering. You use this when you have an advanced event type with time slots |
Selected date | The date the visitor selected when ordering. You use this when you have an advanced event type |
Startdate event | The start date of the event as you have set it in the system |
Starttime event | De starttijd van het evenement zoals je deze hebt ingesteld in het systeem |
Location event | The location of the event as you have set it in the system |