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Advice and answers from the Eventgoose Team

Search results for:My tickets are on inactive
My tickets are on inactive
When your tickets are set to inactive it means that the tickets are not on sale… The tickets are not linked to a sales channel: Linking an event and ticket(s) to a sales channel… and date: Linking or changing an event and date to a ticket The availability of the ticket is not on
Make your event and tickets available to visitors
on sale or inactive A ticket can have two statuses in the system, namely inactive or on sale… Read more: My tickets are inactive… When a ticket is on inactive then it is not yet for sale to visitor, this can have several causes
Place tickets in categories on the sales channel
Click on TICKETS in the left hand main menu… Click on the category you want to link the tickets to… Click on the gray button BUILD TICKET Select the tickets in the dropdown
Validity of tickets
You can check the validity with the Eventgoose scanning software by scanning the QR code on the tickets… This way the system knows when the tickets are valid to scan with the scanning software… You can create multiple tickets that are valid for the same event
Introduction about tickets
Which tickets you sell and what the settings are are you decide yourself in the system… This check is done with the Eventgoose scanning software by scanning the QR code on the tickets… tickets are immediately downloadable for visitors after purchase
Create advanced tickets
Click on TICKETS on the left Click on the orange button NEW TICKET in the upper right corner… charges Click in the menu on the left on EVENT AND DATE to link your ticket to an event… Click in the dropdown on ADVANCED Enter the name of your ticket
Introduction to scanning tickets
QR code on tickets. ​… Search & manual scanning ​Scan history The scan history is temporarily stored on each device… By clicking on the Wi-Fi icon, you can view the status of the connection
Invalidating ticket(s) in the order overview
Invalidating tickets without issuing a refund… On the right-hand side, you will find the button 'Invalidate Tickets'… Invalidating a single ticket within an order
Adding tickets to a sales channel
of the sales channel you want to adjust Then click on EVENTS and TICKETS Click on the gray… Click on the X/X TICKETS LINKED button and check the tickets you want to link to your sales channel… SHOWING EVENT Choose the event (that the tickets are linked to) that you want to add and Click
Ticketswap
When visitors want to resell tickets for your event… The seller offers their tickets for sale on TicketSwap, these tickets are then verified for validity… If the tickets are genuine, they are temporarily stored in a secure environment and offered for sale